Pixal3D Moderation Policy | Prompts & Outputs
Effective date: April 11, 2026
This Content Moderation Policy explains how Pixal3D reviews prompts, uploaded materials, outputs, and repeated abuse patterns on pixal3d.ai.
Key points upfront
- Pixal3D is designed to block or restrict unlawful, abusive, or high-risk content.
- We may use automated checks, provider-side checks, and manual review when needed.
- Read this page together with our Acceptable Use Policy, Privacy Policy, and AI Wrapper Disclaimer.
What moderation applies to
Moderation may apply to:
- text prompts and instructions
- uploaded images, video references, audio references, and related files
- generated outputs and previews
- repeated account behavior that suggests policy evasion or abuse
Prohibited content categories
Pixal3D does not allow content involving:
- sexual exploitation, nudity meant for explicit use, or any sexualized minor content
- graphic violence, torture, self-harm promotion, or targeted threats
- hate speech, extremist ideology, or targeted discrimination
- fraud, impersonation, deceptive synthetic media, or harmful misinformation
- unlawful activity, trafficking, dangerous weapon use, or criminal instructions
- content that clearly violates intellectual-property or consent boundaries
How moderation works
1. Prompt and upload checks
Before a job runs, we may screen prompts and uploaded materials for policy violations or abuse signals. Unsafe or obviously disallowed requests may be blocked before they enter the workflow.
2. Output review
Generated outputs may be checked again after the job completes. If an output appears to violate policy, it may be withheld, discarded, or placed behind an account warning or review flow.
3. Abuse-pattern review
We may log repeated blocked attempts, refund abuse, evasion patterns, or account behavior that indicates misuse. These records are used for safety, fraud prevention, and operational protection.
4. Manual review when needed
Some borderline cases require human review. Manual review is used to resolve ambiguity, enforce policy consistently, and reduce false positives or repeated evasion.
What happens when content is blocked
Depending on the case, Pixal3D may:
- reject the prompt or upload
- suppress the resulting output
- warn the user
- place the account under review
- suspend or terminate access for repeated or serious violations
Data handling
We try to keep moderation data limited to what is reasonably necessary for safety, abuse review, payment risk handling, and legal compliance. For general data-handling questions, see our Privacy Policy.
Appeals and support
If you believe moderation blocked a request incorrectly, contact support@pixal3d.ai and include the affected account email, approximate time of the event, and a concise explanation of what you were trying to do.
Related policy pages
This page works together with:
- Acceptable Use Policy for the user-facing rules
- Terms of Service for contractual enforcement and access suspension
- AI Wrapper Disclaimer for the boundary between Pixal3D and any upstream model provider
Policy updates
We may update this page from time to time. The updated version becomes effective when posted here.
Related 3D guides and workspaces
- Photo to 3D ModelHow to shoot a photo that converts well, what fails, and what the GLB contains.
- 2D Image to 3D ModelPrepare illustrations, renders, and sprites, and know what the back side invents.
- 3D Pixel: Pixel-Aligned Image to 3DPixel-aligned criteria, source-image checks, and voxel/texel resolution for a GLB.
- 3D AI: AI 3D Model GenerationChoose between Pixal3D, Trellis 2, and Hunyuan Motion before spending credits.
- 3D Object CreatorWhich object classes convert well from one image, and how the presets steer the mesh.
- Image to MeshWhat the generated GLB geometry contains, and how to inspect and repair it.
- 3D Asset GeneratorThe handoff checklist for scale, textures, triangle budget, and engine import.
- 3D Printing AIGenerate a GLB from one photo, convert it to STL, and check it before slicing.
- Text to MotionDescribe an action and generate FBX motion plus motion JSON instead of a mesh.
- Image to 3D for ShopifyTurn a packshot into a GLB, inspect it, and test it on a product page.
- Image to 3D Model FreeExactly what a hosted job costs, and which browser tools need no account.
- Open Source Image to 3DWhich upstream models are public with their own licences, and what is hosted.
- AI Generated 3D ModelsWhat one image produces, and the checks to run before you use the result.
- Image to 3D Model GeneratorPixel-aligned image-to-3D with GLB preview, PBR textures, and motion output.
- AI Image Generator WorkspaceText-to-image, image-to-image, and photo editing in one hosted workbench.
- AI Video Generator WorkspaceSeedance 2.0 text-to-video, image-to-video, and reference-to-video.