Skip to main content
Pixal3DPixal3D

Pixal3D Acceptable Use Policy | Workflows and Tools

Rules covering Pixal3D accounts, hosted image and video workflows, browser tools, credits, subscriptions, and prohibited uses on pixal3d.ai.

Effective date: April 11, 2026

This Acceptable Use Policy explains the rules that apply when you use Pixal3D on pixal3d.ai, including public pages, accounts, hosted image and video workflows, browser tools, credits, subscriptions, and related support flows.

Key points upfront

  • Use the service lawfully, honestly, and within the product boundaries described on this site.
  • Do not use Pixal3D to generate, upload, share, or request harmful, illegal, deceptive, or infringing content.
  • Read this page together with our Terms of Service, Content Moderation Policy, and Refund Policy when you need the full picture.

What this policy covers

This policy applies to:

  • accounts, billing, and support interactions
  • hosted image and video generation workflows
  • uploaded materials, prompts, references, and resulting outputs
  • browser-based tools offered on pixal3d.ai
  • automation, scripted usage, and any attempt to use the service at scale

General use principles

You must:

  • comply with applicable law
  • respect privacy, intellectual property, and consent requirements
  • provide accurate information when creating an account or purchasing credits
  • keep your account credentials secure
  • use the service in ways that do not create unreasonable abuse, fraud, security, or payment risk

Prohibited content and requests

You may not use Pixal3D to request, upload, create, or distribute content involving:

  • sexual or exploitative content, including any sexualized minor content
  • graphic violence, torture, self-harm promotion, or threats
  • hate speech, extremist propaganda, or targeted harassment
  • fraud, impersonation, scams, deepfakes meant to deceive, or harmful misinformation
  • illegal drugs, trafficking, weapons for unlawful use, or instructions for criminal conduct
  • copyright, trademark, or publicity-right violations where you do not have the required rights or permissions

Prohibited behavior

You may not:

  • try to bypass moderation or safety filters
  • scrape, overload, or disrupt the platform
  • create multiple accounts to evade restrictions
  • abuse credits, refunds, chargebacks, coupons, or payment flows
  • reverse engineer, probe, or interfere with the service or its providers
  • use automated access in ways that exceed documented or intended product boundaries

User responsibility

You remain responsible for the prompts, uploads, outputs, and downstream uses connected to your account. If your work involves real people, brands, copyrighted material, or sensitive subject matter, you are responsible for having the necessary rights and permissions before using the service.

Enforcement

Depending on severity and frequency, Pixal3D may:

  • block the request
  • warn the account
  • limit access to parts of the service
  • suspend or terminate the account
  • deny refunds where policy abuse is involved
  • report unlawful conduct when required by law

This page works together with:

Reporting concerns

If you believe a user or workflow is violating this policy, contact support@pixal3d.ai and include enough detail for us to investigate.

Policy updates

We may update this page from time to time. The updated version becomes effective when posted here.

Related 3D guides and workspaces